Shipping & Returns

**1. Shipping Rates and Delivery Time:**
- We offer flat-rate shipping charges based on the destination and weight of the order.
- Delivery times may vary depending on the shipping method selected during checkout.

**2. Order Processing:**
- Orders are processed and shipped within 1-3 business days after payment confirmation.
- Customers will receive a confirmation email with tracking information once the order is dispatched.

**3. Shipping Destinations:**
- We currently ship to India but for international shipping, additional customs fees and taxes may apply.

**4. Lost or Damaged Packages:**
- In the rare event that a package is lost or arrives damaged, please contact our customer support within 2 business working days of delivery.

**5. Customs and Duties:**
- Customers are responsible for any customs and import duties that may apply. We are not responsible for delays due to customs.

### Return Policy:

**1. Returns and Exchanges:**
- We accept returns and exchanges within [number of days] days of the delivery date.
- To initiate a return or exchange, please contact our customer support team.

**2. Eligibility Criteria:**
- To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition as received.

**3. Refund Process:**
- Refunds will be processed within 2 Business days of receiving the returned item.
- The original shipping/Banking charges are non-refundable.

**4. Return Shipping:**
- Customers are responsible for return shipping costs unless the return is due to an error on our part.

### Privacy Policy:

**1. Information Collection:**
- We collect personal information, including name, address, email, and phone number, during the checkout process for order fulfillment.

**2. Data Usage:**
- Personal information is used solely for order processing, shipping, and communication related to the customer's purchase.

**3. Security Measures:**
- We implement industry-standard security measures to protect customer information. All transactions are secured using SSL encryption.

**4. Third-Party Services:**
- We may use third-party services for payment processing and order fulfillment. These services have their own privacy policies, and we recommend reviewing them.

**5. Marketing Communications:**
- With the customer's consent, we may send marketing communications, including newsletters and promotional offers. Customers can opt-out at any time.

**6. Data Retention:**
- We retain customer information for the necessary duration required for order processing and legal compliance.